1. Introduction

MelFlow Yoga Studio ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or studio.

2. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and postal address
  • Usage Data: Information about how you use our website, including IP address, browser type, and pages visited
  • Communications: Records of your correspondence with us, including messages sent through our contact form
  • Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy)

3. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to your enquiries and provide requested information about our classes
  • To communicate with you about class schedules and studio updates
  • To improve our website and services
  • To comply with legal obligations
  • To protect our legitimate business interests

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: When you provide explicit consent for us to process your data
  • Legitimate Interests: When processing is necessary for our legitimate business interests
  • Legal Obligation: When we must process data to comply with legal requirements

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers who assist in operating our website and business
  • Legal authorities when required by law
  • Third parties with your explicit consent

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Contact information is typically retained for up to 3 years from your last interaction with us.

8. Your Rights

Under UK GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure of your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact us:

MelFlow Yoga Studio

45 King's Road, Chelsea

London SW3 4NX, United Kingdom

Email: [email protected]

Phone: +44 20 7458 91 22